Frequently Asked Questions

Table of content

  • Always friendly service
  • account settings
  • answers to general questions
  • attribution & research
  • authenticity guarantee
  • customer support
  • descriptions & grading
  • gift cards
  • legal disputes
  • payments
  • payment of taxes & fees
  • privacy policy
  • placing an order
  • registration & membership
  • returns policy
  • reviews & feedback
  • sales & discounts
  • selling my collection
  • shipping & postage
  • terms of sale
Our Promises to You!
Our Discrete "White Glove Service"
Our "Fair Pricing" Promise
Our "Know Your Customer Rule!"
ANA Member Code of Ethics
ANA Dealer Code of Ethics
Reporting Numismatic Crimes
Our "Black List of Dealers"
I know nothing about ancient coins but I inherited a collection and I'd like to know the value?
What do I need to know to avoid buying fakes and counterfeits?
How rare are ancient coins? The prices seem so reasonable for something so old?
How should I store my ancient coins?
What so I look for in a reliable and trustworthy ancient coin dealer to help me build my collection?
How do I know that the coin is Attributed properly?
Can you give a certificate of Authenticity?
Is there a guarantee that my purchase is really an authentic ancient coin?
Do you offer Live Chat support?
How do I unsubscribe from any of your mailing lists?
What's the difference between a certified coin and non-certified coin?
What's your policy on grading the coins?
Why is the coin grade not included on the Authenticity Certificate?
Some of the coins in your store don't have grades while others have grades posted such as Fine or Extremely Fine. Are these reliable?
How Do I buy an Ancient Coin Collectors Gift Card?
What does a Gift Card include?
I am returning an item purchased with a Gift Certificate or Gift Card, how does that work?
Are there LumisNumis.com gift certificates and/or gift cards?
How do I use my Gift Certificate/Coupon Code?
I would like to return a gift that was sent to me. How do I do that?
What Are The Gift Card Terms?
What forms of payment do you take?
Our Detailed Privacy Policy
Placing An Order
Do I Need To Register Before Placing An Order?
Can I schedule a call to speak with someone and get advice?
Can I Just Call You On The Phone With My Order?
Do you do back orders?
Do you have a catalog?
Do You Hold Items?
The item I want is out of stock. What do I do now?
Is the item I want going to go on sale soon?
I tried to check out and the item in my shopping cart disappeared, what happened?
FREE Registration & Membership Allows Us To Get to Know You and Offers Many Benefits.
Do I Need To Register Before Placing An Order?
How Do I Register?
Why Should I Become A Registered User?
What is the Dealer to Dealer Network?
Why Should I Join The Collectors Network?
Q: I want to return my purchase! What do I do?
May I return my purchase? How long do I have?
I would like to return a gift that was sent to me. How do I do that?
Can I exchange my order instead of returning it?
I am returning an item purchased with a Gift Certificate or Gift Card, how does that work?
What is a LumisNumis Verified Purchase review?
How Will You Pack My Shipment of Ancient Coins?
How do you ship within the United States?
What your Policy on Shipping Fees?
How do I know my package has been shipped?
Where do I find my tracking number?
Do you ship Internationally?
When Shipping internationally, how are import fees handled?
Are there countries you will not ship to?
Can you give me just the bullet points on the terms of sale so I understand the transaction?
The general terms of sale are?
I'd like to read the fine print on the Terms of Sale.

Abafil Coin Collector Cases and Trays

There's Simply No Substitute for timeless Italian Craftsmanship.